Sales & Marketing Associate

Who we are

At Clayton & Crume, we’re a growing leather goods brand built across ecommerce, wholesale, corporate sales, activations, and our three retail stores in Louisville, Charleston, and Nashville.

Our team is focused on creating heirloom-quality products, building strong relationships, and delivering a high-level experience for every customer, client, and partner we work with.

Where you’ll fit in

As a Sales & Marketing Associate, you will support both the sales and marketing sides of the corporate sales department. This role supports the corporate sales business by helping drive client relationships, sales opportunities, and consistent product-focused marketing.

You will help grow sales through client outreach, follow-up, and account support, while also keeping our wholesale marketing materials fresh, organized, and effective. This includes weekly client emails, product updates, catalog management, website updates, and marketing collateral.

This role is a great fit for someone who is organized, proactive, detail-oriented, and comfortable balancing sales activity with creative marketing execution.

What you’ll be responsible for

Supporting wholesale and corporate sales through client outreach, follow-up, and relationship management
Helping manage and grow existing client relationships
Prospecting new business through email, phone calls, LinkedIn, trade show lists, referrals, and past clients
Assisting with quotes, product recommendations, proposals, and client communication
Maintaining accurate notes, follow-ups, next steps, and client details in the sales operating system
Sending weekly client emails focused on new product releases, key product highlights, project highlights, seasonal opportunities, and other relevant updates
Managing updates to the digital and physical wholesale catalogs
Working with the design team to update catalog pages, product layouts, marketing materials, and sales collateral
Supporting website updates related to wholesale, product launches, client resources, and marketing needs
Keeping product information, pricing, photography, descriptions, and sales tools organized and up to date
Helping identify new product stories, client projects, and partnership highlights that can be shared with customers
Working cross-functionally with sales, marketing, design, operations, and production to keep projects moving
Representing Clayton & Crume with professionalism, urgency, attention to detail, and a relationship-first mindset

What we’ll love about you

Your ability to balance sales activity with marketing execution
Your strong communication and follow-up habits
Your attention to detail and ability to keep materials organized
Your enthusiasm for sharing products, client stories, and brand updates
Your proactive approach to solving problems and moving projects forward
Your ability to work with both clients and internal creative teams
Your strong understanding of brand presentation and customer experience
Your comfort managing multiple priorities at once
Your reliability, professionalism, and willingness to take ownership

What you’ll bring to the table

Strong written and verbal communication skills
Sales, marketing, ecommerce, wholesale, or customer-facing experience preferred
Ability to write clear, polished client-facing emails
Strong organizational and project management skills
Comfort working with creative teams on catalogs, collateral, and website updates
Basic understanding of product marketing, email marketing, and sales support
Experience with CRM, Shopify, email platforms, or website tools preferred but not required
Strong attention to detail across copy, product information, pricing, and visuals
Self-starter mentality with the ability to manage deadlines and follow through

What you’ll love about us

We’re an ambitious, driven, fun-loving team that is dedicated to growing a brand we proudly stand behind.
You will have the opportunity to contribute directly to both sales growth and brand presentation.
PTO with additional weeks earned based on service.
We offer health, dental, and vision insurance, along with a fully vested 401(k) match after one year of service.
We love sharing our products, so we encourage our team to put our handcrafted leather goods to use.
We are a group that prioritizes philanthropy through our involvement in local partnerships and charitable causes.
We love to celebrate our Kentucky heritage and regularly host events with our partners in the bourbon, tourism, and horse racing industries.

AAP/EEO Statement

Clayton & Crume does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.