Sales and Experience Associate (Austin, TX)

Who we are

At Clayton & Crume, we’re a growing leather goods brand built across ecommerce, wholesale, corporate sales, activations, and our retail stores in Louisville, Charleston, Nashville, and Austin.

Our team is focused on creating heirloom-quality products, building strong relationships, and delivering a high-level experience for every customer, client, and partner we work with.

Where you’ll fit in

As a Sales & Experience Associate based in Austin, TX, you will play a key role in growing Clayton & Crume’s local presence, wholesale business, and corporate sales opportunities in the market. This position is responsible for developing new relationships, managing client opportunities, supporting local activations, and using the Austin store as a home base for in-person meetings and brand experiences.

This role is about getting into the community, building long-term relationships, creating local momentum, and helping clients find the right product solutions. You will work across corporate gifting, wholesale accounts, events, activations, and strategic partnerships.

With the Austin store, bar, and coffee shop as your home base, you will have a unique opportunity to bring clients into the Clayton & Crume experience while building a strong sales territory throughout the city. Dallas and Houston will be secondary territories for this role.

To be successful, you must be a self-starter, possess strong interpersonal skills, and demonstrate effective sales and follow-up habits. It is essential to maintain a client-first attitude, going above and beyond to ensure both customer and client satisfaction.

You must thrive in a fast-paced environment that values creativity, collaboration, accountability, and a strong work ethic. The ability to prioritize projects, manage multiple accounts, communicate clearly, and stick to deadlines while maintaining a high level of professionalism is essential.

What you’ll be responsible for

Developing and growing a book of wholesale and corporate sales accounts through consistent outreach, follow-up, and relationship management
Prospecting new business through email, phone calls, LinkedIn, trade show lists, referrals, past clients, product drops, in-person meetings, and local networking
Building strong relationships with our corporate clients, both past and future.
Owning and growing your Austin, Dallas, and Houstin sales territory through consistent in-person outreach and relationship-building
Planning and executing regular product drops throughout your markets
Setting in-person meetings with prospective clients, partners, and key community contacts
Hosting clients and prospects at the Austin store, bar, and coffee shop to create a strong brand experience
Attending local networking events, community events, and relevant business gatherings
Using strong discovery skills to understand client goals, timing, budget, audience, and product needs
Creating thoughtful product recommendations, quotes, and proposals that align with client needs
Managing the sales process from first outreach through close, handoff, production coordination, and post-sale follow-up
Maintaining accurate pipeline notes, next steps, follow-ups, close dates, and account details in the team’s operating system
Coming prepared to weekly meetings and 1:1s with the Sales Team Director
Working cross-functionally with operations, production, logistics, creative, marketing, and finance to ensure orders are accurate, on time, and well-executed
Supporting activations, shows, events, and client-facing opportunities when needed
Helping identify new industries, accounts, events, and opportunities that fit the Clayton & Crume brand
Partnering with the Austin retail team to create a strong connection between local sales efforts and the store experience
Following internal processes for product setup, order details, approvals, payment, inventory allocation, and client communication
Representing Clayton & Crume with professionalism, urgency, taste, and a relationship-first mindset

Texas market KPIs

Complete weekly product drops to targeted local businesses and prospective partners
Set a consistent number of qualified in-person meetings each month
Host prospective clients, partners, or community contacts at the Austin store on a regular basis
Attend local networking or community events each month
Maintain an active pipeline of Austin, Dallas, and Houstin-based prospects and opportunities
Log all outreach, product drops, meetings, follow-ups, and next steps in the sales operating system
Work with the Austin retail team to identify local customers, companies, and partners who could become larger brand relationships

What we’ll love about you

Your enthusiasm for sharing our brand and products while creating a great client experience
Your self-motivated work ethic and competitive nature
Your ability to build and maintain strong professional relationships
Your proactive approach to outreach, follow-up, and account management
Your willingness to get out into the community and create local momentum
Your strong sales sensibilities and ability to identify opportunities
Your ability to ask thoughtful questions and understand what clients truly need
Your keen understanding of the Clayton & Crume brand, mission, and customer
Your capacity to manage multiple accounts, projects, and deadlines at once
Your reliability, professionalism, punctuality, and business acumen
Your thorough attention to detail
Your willingness to be held accountable to goals, activity, and outcomes
Your flexibility and commitment to go above and beyond in your work

What you’ll bring to the table

Passion for developing partnerships and fostering professional relationships
Exceptional interpersonal, communication, and customer service skills
Strong organizational and time-management skills
Motivated, self-starter mentality
Ability to manage a sales pipeline and move opportunities forward
Strong follow-up habits and attention to detail
Comfortability with outbound prospecting, client outreach, in-person meetings, and relationship-based selling
Confidence networking in the local community and representing the brand in client-facing settings
B2B, wholesale, corporate gifting, hospitality, events, retail, or premium consumer goods sales experience preferred
Experience with CRM software preferred
Ability to work cross-functionally with internal teams to execute client orders and projects
A strong desire to grow within a fast-paced, entrepreneurial company

What you’ll love about us

We’re an ambitious, driven, fun-loving team that is dedicated to growing a brand we proudly stand behind.
We offer the opportunity for you to contribute your talents as a key member of our sales team and look forward to providing you with a platform for personal and professional growth and a promising career trajectory.
PTO with additional weeks earned based on service.
We offer health, dental, and vision insurance, along with a fully vested 401(k) match after one year of service.
We love sharing our products, so we encourage our team to put our handcrafted leather goods to use.
We are a group that prioritizes philanthropy through our involvement in local partnerships and charitable causes.
We love to celebrate our Kentucky heritage and regularly host events with our partners in the bourbon, tourism, and horse racing industries.

AAP/EEO Statement

Clayton & Crume does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.